Jelitak Terms & Conditions — Please Read Before Use

1General Terms & Applicability

These Terms & Conditions apply to all services on the jelitak platform, including the website, mobile app, and any related services. jelitak is an online gaming and Sports Betting platform operating under a designated jurisdiction.

These Terms & Conditions govern the relationship between jelitak and the user, defining the rights and responsibilities of both parties. The following points are important to keep in mind:

• You must be at least 18 years of age to use jelitak's services.
• The service is not available in countries or regions where online betting is entirely prohibited.
• Each individual may operate only one account.
• These Terms & Conditions are governed by and interpreted in accordance with the laws of Bangladesh.

2Account Registration & Eligibility

To open an account with jelitak, you must provide accurate and complete information in the registration form. Accounts created with false information may be suspended at any time, and any funds in such accounts may be forfeited.

The following requirements must be met to register:

• Registrants must be at least 18 years of age. A national ID card or passport may be requested as proof.
• A valid mobile number and email address are required and must be verified.
• Only one account is permitted per person, phone number, and device.
• Keeping your account password secure is solely your responsibility.
• To update any account information, please contact our support team.

Jelitak may request additional documents for KYC (Know Your Customer) verification at any time. Failure to submit the required documents may result in a temporary account suspension.

3Deposit, Withdrawal & Payment Policy

Jelitak supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket. Every transaction is processed through a secure, encrypted channel.

• Minimum deposit amounts and limits are displayed on the platform and are subject to change from time to time.
• Withdrawal requests are typically processed within 24 to 72 hours.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals must be made using the same method used for the deposit; alternative withdrawal methods may not be approved.
• In cases of suspicious transactions, jelitak reserves the right to place a hold on funds until the investigation is complete.
• If money laundering or fraudulent activity is detected, the account will be closed immediately.

4Bonus, Promotion & Rewards Policy

Jelitak regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are listed on the relevant promotion page. General bonus rules are outlined below:

• The welcome bonus is available to first-time registered and verified accounts only.
• Bonus cash cannot be withdrawn directly — the specified wagering requirements must be met first.
• Bonuses cannot be used after they expire, and any unused bonuses will be cancelled automatically.
• Attempting to claim bonuses through multiple accounts or from the same device may result in all associated accounts being suspended.
• Jelitak reserves the right to modify or cancel any promotional offer at any time.
• For referral bonuses, the referred person must successfully complete registration and make their first deposit.

In the event of any dispute regarding a bonus, jelitak's decision shall be considered final.

5Betting Rules & Result Determination

The following rules apply when placing bets on jelitak. Once a bet has been successfully submitted, it generally cannot be changed or cancelled.

• Maximum and minimum bet amounts are set for each event.
• Odds in live betting can change at any time — the odds at the moment your bet is submitted are the ones that apply.
• If an event is cancelled, the stake will be refunded. If an event is postponed, the matter will be handled in accordance with jelitak's rules.
• If a bet is placed at an incorrect price due to a technical error, jelitak reserves the right to void that bet.
• If match-fixing or any form of unfair advantage is established, the relevant bets and winnings will be forfeited.
• If an event in a parlay or combo bet is cancelled, the bet will be recalculated based on the remaining selections.

6Responsible Gaming Policy

Jelitak believes that entertainment should never come at a cost to your wellbeing. The health and financial security of our users are our top priorities.

• Each member can set daily, weekly, or monthly deposit limits directly from their account settings.
• A cooling-off period of anywhere between 24 hours and 6 months can be activated for a temporary break.
• Permanent account closure is available to you at any time.
• If you ever have concerns or run into an issue, our support team is always on hand to help.

To learn more, visit our Responsible Gaming View the page.

7Account Suspension & Closure Policy

Jelitak reserves the right to suspend or permanently close any account without prior notice for any of the following reasons:

• Registering with false information or submitting fraudulent documents during KYC verification.
• Operating multiple accounts under the same identity.
• Attempting to abuse bonuses or manipulate the promotions system.
• Using unauthorized software, bots, or automated systems.
• Money laundering or suspicious financial activity.
• Threatening or harassing other members or staff.

If an account is closed and a real-money balance exists with no proven breach of rules, the balance will be refunded. However, if a violation is confirmed, all balances and bonuses will be forfeited.

8Privacy & Personal Data Protection

Jelitak takes the protection of your personal information extremely seriously. We never sell your data to third parties.

• Information collected at registration is used solely to provide services and ensure account security.
• Payment information is secured with SSL encryption.
• Information may be disclosed in response to lawful requests from law enforcement agencies.
• Requests to access, correct, or delete your data can be submitted through our support team.

For more details, please visit our Privacy Policy View the page.

9Legal Liability & Disclaimer

Jelitak is an entertainment platform, and betting carries inherent financial risk. The following points are important to understand clearly:

• Jelitak bears no responsibility for losses incurred through betting — all wagering decisions are made solely by the user.
• Jelitak is not liable for bets that fail due to internet connectivity or technical issues.
• Jelitak is not directly liable for failures on the part of third-party payment services.
• Users are solely responsible for maintaining the security of their own accounts.

10Changes to Terms & Contact

Jelitak reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via email or through the platform.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions.
• We recommend visiting this page regularly to stay informed of any updates.
• For any questions regarding these terms, please contact us at support@jelitak.com.

If you have any questions or concerns about these terms, our 24/7 support team is always available to assist.